SWISSPACER services

The days when the value chain stops at the mere supply of products are long gone. Customers increasingly expect producers to support them along the production processes with technical know-how and other measures.

Competent and individual

We are here for you – and offer much more than just good products

SWISSPACER has a unique service offering for its direct customers – the insulating glass unit manufacturers and window makers. From the very first question to the extensive technical after-sales services, we offer detailed advice, training and support through our experienced specialists. We react quickly and flexibly to our customers’ individual requirements and impulses to ensure that the production process with SWISSPACER also runs smoothly.

Whether it’s about the commissioning of machines that process our spacer bars, about a product change or about system certifications – we keep a constant eye on quality and production control, help you to optimise processes and together eliminate any “stumbling blocks” that may arise.

Digital dissemination of knowledge around the clock

We also offer digital calculation tools as well as visually appealing, easy-to-understand tutorials on product processing. So you can refer to helpful information wherever you are and at any time.

Market pioneer for the warm edge

We also see ourselves as pioneers and partners to our customers and all other stakeholders along the entire value chain, in order to put warm edge technology on a firmer footing around the world. To this end, we promote joint marketing activities and the exchange of knowledge in the market. For us, also providing objective data and studies in this regard is a matter of course. Here, too, reliability and transparency come first.

Individual technical service

SWISSPACER stands for excellent service. We take time to consult with our customers one on one and advise on all matters concerning the processing of our spacer bars.

Setzen des Abstandhalterrahmens in der Isolierglasproduktion

Do you have any specific questions?

Also feel free to contact our experienced colleagues in the technology team!

CALUWIN – The energy-saving program

With the calculation program CALUWIN for architects and engineers as well as partners and advisers, you can quickly and easily calculate potential energy savings by using SWISSPACER. This allows the Uw value for a wide range of window constructions to be determined simply and precisely. CALUWIN also offers a simulation tool for pressure-equalised insulating glass units. The tool is also available as an app for iOS and Android devices in the corresponding app stores.

Processing

Whether manually, with bending systems or with the welding robot – SWISSPACER spacer bars can be easily and efficiently processed into stable frames.

NEU GIF

Helpful video instructions on the processing of SWISSPACER

It is important to us that we offer our customers visualised contents that they really benefit from. With our video series on all topics to do with processing the spacer bars and decorative bars, we make simple and visually appealing tutorials available that you can refer to as often as you like around the clock. So apart from personal contact, we also offer the best possible support and lots of information.

Joint marketing

The SWISSPACER warm edge has many advantages for our glass products – and thus for your customers’ products. We support you with content and various marketing instruments, in order to explain these advantages to your customers.

Co-Marketing

Contact our marketing team!